Scheme of Service

This service charter provides a framework for engagement between Kibabii University and the general public. The public has the constitutional right to access quality and high standard services. We undertake to give assurance to our customers that they will get satisfaction from our services. We are committed to providing quality academic programmes, products and services to our customers. The Vision, Mission, Values, Objectives and Strategies of the University are stated in this document. Our customers must embrace the fact that it is their right to demand quality service.
The University is committed to continuous review of this service charter depending on the feedback that we get from our customers. We therefore welcome constructive feedback on the quality of our service delivery as we move along…………..click to download full SERVICE CHARTER or you can download a swahili version here


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